Pierrepoint Shipping Policy
At Pierrepoint, we aim to ensure your orders are delivered swiftly and securely. Please review our shipping options and terms to understand how we handle deliveries.
1. Shipping Options and Rates
We offer a range of shipping options across the UK:
FREE Standard Delivery: Available on all orders over £75 via Evri. Orders typically arrive within 3-5 working days.
Next Day Delivery: Available for £1.99 on orders over £75. Orders must be placed before 3 PM to qualify for next day delivery. Orders placed after 3 PM will be shipped the following working day. Weekend orders will be processed on Monday for next day delivery.
Royal Mail Standard Delivery: £5.99 for orders under £75. Estimated delivery within 3-5 working days.
Evri Standard Delivery: £5.99 for orders under £75. Estimated delivery within 3-5 working days.
DPD Standard Delivery: £5.99. Estimated delivery within 3-5 working days.
Note: All shipping rates are applicable for UK deliveries only.
2. Delivery Times
Standard Delivery: Orders are typically delivered within 3-5 working days, depending on your location.
Next Day Delivery: For next day service, orders must be placed by 3 PM on a working day. Orders placed after this time will be shipped the next working day. If your order is placed over the weekend, it will be dispatched on Monday, and delivered the next working day.
Working days are considered Monday to Friday, excluding public holidays.
3. Order Processing
We strive to process all orders quickly. Orders placed by 3 PM on a working day will be dispatched the same day. Orders placed after 3 PM or on weekends will be processed the next working day.
4. Tracking Your Order
Once your order is shipped, we will provide a tracking number so you can monitor your delivery. Depending on the shipping method chosen, your package can be tracked through Evri, Royal Mail, or DPD’s tracking systems.
5. Shipping Restrictions
We currently only ship within the United Kingdom. Unfortunately, we do not offer international shipping at this time.
6. Delivery Issues
If your delivery is delayed, lost, or damaged, please contact us as soon as possible at [email] or [phone number]. We will work with the courier to resolve any issues and ensure that you receive your order promptly.
7. Missed Deliveries
If you are not available to receive your order at the time of delivery, the courier will follow their standard process. This may include leaving the package with a neighbor, in a safe place, or attempting re-delivery. Please check your courier’s tracking information and delivery options.
By placing an order with Pierrepoint, you agree to this Shipping Policy. If you have any questions or concerns, please contact us at support@pierrepoint.co.uk.